Terms and Conditions

Last Updated: 07/04/2025

Welcome to RE:UP! These Terms and Conditions ("Terms") govern your use of our website hosted on Wix (the "Site") and any purchases made from our online store. By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. General Information

RE:UP is a UK-based business specializing in upcycled bags made from reclaimed festival material.

Our registered address is 206 Dereham Road, Norwich, Norfolk.

We reserve the right to modify these Terms at any time, and changes will be posted on this page.

2. Use of Our Website

You must be at least 18 years old or have parental permission to use our Site.

You agree not to use our Site for any unlawful or fraudulent activities.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Orders & Payment

All prices are listed in GBP(£) and include applicable taxes where required.

We accept payments through PayPal, Wix Payments, credit/debit cards, Google & Apple Pay.

We reserve the right to refuse or cancel orders for any reason, including suspected fraud.

If an order is canceled, a full refund will be issued via the original payment method.

4. Shipping & Delivery

We ship to United Kingdom and International.

Estimated delivery times vary and are provided at checkout.

We are not responsible for delays caused by third-party couriers or customs.

Customers are responsible for any import duties or taxes applicable in their country.

5. Returns & Refunds

Please refer to our Refund Policy for details on returns and exchanges.

6. Intellectual Property

All content, including images, designs, and text, is the property of RE:UP and may not be used without permission.

Unauthorized reproduction, distribution, or use of our content may result in legal action.

7. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or Site.

We do not guarantee uninterrupted or error-free access to our Site.

8. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales.

9. Contact Information

For any inquiries regarding these Terms, please contact us at: info@reuseupcycle.co.uk